As @southwestair ’s former CEO, Herb Kelleher, said in his annual letter to the rest of the company in the early ‘90s :
“We must not let success breed complacency; cockiness; greediness; laziness; indifference; preoccupation with no essentials; bureaucracy; hierarchy; quarrelsomeness; or obliviousness to threats posed by the outside world.”
What does this teach you in your professional development? As an entrepreneur/owner?
A LOT – right on? Comments welcome.